Following on from our recent updates on the changes to the iFollow access for Season-Ticket Holders, we would like to remind supporters of this ahead of Tuesday's fixture against Salford City.
As communicated over the last two weeks, the system is changing from a code-based approach to an email account system, which allows STH's automatic access to home league fixtures that are played behind closed doors.
We have advised supporters that STH's need to ensure that the email address on record at cufcdirect.com is consistent with their iFollow account and to date 91% of supporters have done this and therefore will be granted the automatic access.
Supporters who have not done this will need to email firstname.lastname@example.org to request a code for Tuesday's fixture. We also urge STH's to make sure their email adresses linked to their ST at cufcdirect.com matches the address they hold on their iFollow account.
Check STH access to iFollow:
Log in to your iFollow account on the club website
Click your name in the navigation bar top right to get to 'My Account page'
Scroll down to Purchased packages.
Click the + sign next to 'Purchased Packages'
If they have been granted access, you will see 'Season Ticket – Cambridge Untied'
If it doesn’t show, then you have not set up an iFollow account using the registered email we have for you, therefore you will not be automatically granted access.
If this is the case, in order not miss Tuesday's game you will need to email email@example.com to request a code and confirm what email you have set up for iFollow, we can then update the EFL who will run another upload later this month.